Please read these Terms of Use carefully before using this website.

Welcome to kukirin-escooters.com. These Terms of Use describe the terms and conditions governing your access to and use of this website. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms of Use, our Privacy Policy, Refund Policy, Shipping Policy, and all applicable laws and regulations.

If you do not agree with these Terms, please do not use this website.

Company Information

This website is operated by:

Shenzhen Honglan E-commerce Co., Ltd.

Room 139, Building 4, Shangshui Tiancheng
No. 299 Jihua Road, Shuijing Community
Jihua Subdistrict, Longgang District
Shenzhen, 518100, China

Customer Support Email: service@kukirin-escooters.com

UK Administrative & Payment Entity

WESTGATE COMMERCE LTD
Company No. 16967896

9 Pantygraigwen Road, Pontypridd
Mid Glamorgan, CF37 2RR
United Kingdom

This entity is used solely for payment processing and administrative purposes in the UK market and does not conduct the day-to-day operation of this website.

Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms of Use.

You may not:

• Use the website in violation of any applicable laws or regulations

• Copy, reproduce, distribute, or commercially exploit website content without authorization

• Attempt to interfere with the website’s security or operation

• Use automated systems or software to extract data from the website

• Misuse customer accounts or submit false information

We reserve the right to refuse service, terminate accounts, or cancel orders if any unlawful, fraudulent, abusive, or harmful activity is suspected.

Account Responsibility

If you create an account on this website, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your account.

You agree that all activities conducted under your account are your responsibility.

Orders & Payments

By placing an order on this website, you agree that:

• All information provided is accurate and complete

• Orders are subject to product availability and order verification

• We reserve the right to refuse or cancel orders when necessary

• Prices and product information may be updated without prior notice

Orders may only be canceled before shipment. Once an order has been shipped, the Return & Refund Policy will apply.

Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, occasional errors may occur.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

Intellectual Property

All content on this website, including text, images, logos, graphics, videos, product descriptions, and website design, is the property of KuKirin or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is prohibited.

Third-Party Links

This website may contain links to third-party websites for customer convenience. We are not responsible for the content, policies, or practices of any third-party websites.

Users access third-party websites at their own risk.

Disclaimer

All products and services on this website are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, KuKirin shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of or inability to use this website or products purchased from this website.

Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.

Privacy

Your use of this website is also governed by our Privacy Policy regarding the collection and use of personal information.

Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms of Use shall be governed and interpreted in accordance with applicable international commercial laws and consumer protection regulations.

Nothing in these Terms affects any statutory consumer rights applicable under local law.

Contact Information

If you have any questions regarding these Terms of Use or our services, please contact us:

Customer Support Email:
service@kukirin-escooters.com